Frequent Asked Questions

Marketplace Source is a general online retailer offering products across a variety of categories, including auto parts and accessories, electronics, beauty and personal care, home and kitchen products, tools and equipment, sports and outdoor products, and everyday essentials.

Browse our website and select the product you would like to purchase. Review the product description, specifications, price, and other available information before adding the item to your cart.When you're ready, proceed to checkout and provide the requested billing, shipping, and payment information. Please review your order carefully before submitting it.

Available payment methods are displayed during checkout. The payment options available to you may depend on your order and the payment services currently supported by our website.For your security, always complete your payment using the payment options provided through the official Marketplace source website.

Marketplace source serves customers throughout the United States.Shipping availability, costs, and estimated delivery times may vary depending on the product, destination, and shipping method. Please review the applicable shipping information before completing your purchase.For additional information, please visit our Shipping Policy.

When tracking information is available for your shipment, it will be provided using the contact information associated with your order.Please allow time for the carrier's tracking system to update after your order has been processed for shipment.If you have questions regarding the status of an order, contact our customer support team with your order information.

Eligible products may be returned according to the conditions outlined in our Return & Refund Policy.Return eligibility can depend on factors such as the product, its condition, the reason for the return, and the applicable return timeframe.Please review our Return & Refund Policy before purchasing and contact customer support if you need assistance with a return.

For automotive parts, engines, electronics, and other compatibility-sensitive products, please carefully review the product description, specifications, model information, part numbers, and compatibility details before ordering.If you're unsure whether a product is suitable for your vehicle or equipment, contact us before placing your order. Providing your vehicle make, model, year, engine type, or relevant part number can help us better understand your inquiry.Customers are responsible for confirming that the product they order is suitable for their intended application.

If you experience an issue with your order, please contact our customer support team as soon as possible.Provide your order information and a clear description of the issue. Where appropriate, we may also request photographs or other information to help us review the situation.We will review the matter according to our applicable store policies and provide information about the next steps.

We work to keep our product information, pricing, and availability as accurate and up to date as possible.Prices, promotions, specifications, and product availability may change as our inventory is updated. Please review the current information displayed on the product page and during checkout before completing your purchase.

Our customer support team can assist with questions about products, existing orders, shipping, returns, refunds, and other store-related inquiries.Email: sales@marketplacesources.comPhone: +1 (737) 304-4179Website: www.marketplacesources.comBusiness Location:9707 FM 812Austin, TX 78719United StatesCustomer Support Hours:Monday – Friday8:00 AM – 6:00 PM