Privacy Policy

Last Updated: August 7, 2026

At Marketplace Source, we respect your privacy and are committed to protecting the personal information you provide when visiting or making a purchase through www.marketplacesources.com.

This Privacy Policy explains the types of information we may collect, how we may use and disclose that information, how we protect it, and the choices and rights that may be available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you interact with Marketplace Source, including when you:

• Place an order

• Create or use an account, where available

• Contact customer support

• Request information about a product

• Subscribe to marketing communications, where offered

• Request a return, refund, or exchange

• Participate in promotions or other website features

Depending on how you use our website, the information collected may include:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order and transaction information

• Product purchase history

• Customer service communications

• Return and refund information

• Information you voluntarily provide when contacting us

We only ask customers to provide information reasonably necessary to complete transactions, provide services, respond to inquiries, or operate our business.

Payment Information

When you make a purchase, payment information is processed through the payment services available through our website and applicable payment providers.

Depending on the payment method selected, payment providers may collect information necessary to authorize and process your transaction.

Marketplace Source does not encourage customers to send complete credit card numbers, card security codes, banking passwords, or other sensitive payment credentials through ordinary email.

For more information about payments, please review our Payment Policy.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically by our website platform, service providers, or technologies used to operate the website.

This information may include:

• IP address

• Browser type

• Device type

• Operating system

• General geographic information derived from an IP address

• Pages viewed

• Referring website or source

• Date and time of visits

• Website interactions

• Shopping cart activity

• Cookie and similar technology information

This information may help us operate, secure, analyze, troubleshoot, and improve our website.

How We Use Your Information

We may use personal information for legitimate business purposes, including to:

• Process and fulfill orders

• Process payments

• Arrange shipping and delivery

• Send order confirmations and updates

• Provide tracking information

• Process returns, exchanges, and refunds

• Respond to customer service inquiries

• Provide product-related assistance

• Maintain customer accounts where applicable

• Prevent fraudulent or unauthorized transactions

• Protect our website and customers

• Maintain business and transaction records

• Improve our website and customer experience

• Understand how customers use our website

• Comply with legal and regulatory obligations

• Resolve disputes and enforce applicable agreements

• Send marketing communications where permitted and where appropriate

We aim to use personal information only for purposes reasonably related to operating our business, providing our services, and complying with applicable obligations.

Order Fulfillment

When you place an order, we use information such as your name, shipping address, contact details, and order information to process and fulfill your purchase.

Information may be provided to appropriate service providers where reasonably necessary to:

• Process payment

• Fulfill an order

• Ship a product

• Provide tracking

• Coordinate freight delivery

• Process a return

• Issue a refund

• Provide customer support

We provide service providers with information as reasonably necessary for the applicable service.

How We May Disclose Information

Marketplace Source may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

Website & E-Commerce Providers

We may use third-party technology and e-commerce services to host, operate, secure, and maintain our website.

Payment Processors

Payment information may be processed by payment providers that facilitate transactions made through our website.

Shipping & Logistics Providers

We may provide necessary customer and order information to shipping carriers, freight companies, fulfillment providers, or other logistics partners to deliver orders.

Service Providers

We may use companies or contractors that assist with services such as website operations, communications, analytics, fraud prevention, security, customer support, or other business functions.

Legal & Compliance Requirements

We may disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, court orders, or legitimate government requests.

We may also disclose information where reasonably necessary to investigate fraud, protect our rights, protect customers, or address security concerns.

Sale or Transfer of Business

If Marketplace Source is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by applicable law.

Any successor organization would be expected to handle personal information in accordance with applicable privacy obligations.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with the site.

Cookies are small data files stored on or associated with your device or browser.

Depending on the technologies enabled on our website, cookies may be used to:

• Keep the website functioning properly

• Maintain shopping cart functionality

• Remember website preferences

• Support secure checkout

• Understand website performance

• Analyze website traffic

• Improve the user experience

• Support advertising or marketing features where enabled and permitted

Some cookies may be necessary for the website to function, while others may be optional.

Where required by applicable law, visitors may be provided with options to manage certain non-essential cookies.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Analytics

We may use website analytics tools to better understand how visitors interact with Marketplace Source.

Analytics information may help us understand matters such as:

• Which pages are visited

• How visitors navigate the website

• Website performance

• General traffic patterns

• Device and browser information

• How customers discover our website

This information helps us improve website functionality and the overall shopping experience.

Advertising & Marketing Technologies

Marketplace Source may use advertising or marketing technologies where enabled.

These technologies may help measure advertising performance, understand website visits, or provide relevant marketing communications.

The specific technologies used may change as our website and marketing activities develop.

Where applicable, customers and website visitors may have options to manage cookies, advertising preferences, or marketing communications.

Email Marketing

If you voluntarily subscribe to promotional emails or otherwise consent to receive marketing communications, we may use your email address to send information about products, promotions, or Marketplace Source updates.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the applicable marketing message, where available.

Transactional communications relating to an order, payment, shipment, return, refund, account, security matter, or customer service request are not considered promotional communications and may still be sent when necessary.

SMS or Text Communications

If Marketplace Source offers text message communications and you choose to participate, your telephone number may be used to provide the communications you requested.

Any marketing text messages will be handled in accordance with applicable requirements.

Consent to receive marketing text messages is not intended to be a condition of purchasing products unless clearly and lawfully disclosed otherwise.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure.

While we work to protect customer information, we cannot guarantee absolute security.

Customers should also take reasonable steps to protect their account credentials and personal information.

If you believe your account or information has been compromised, please contact us promptly.

Data Retention

We may retain personal information for as long as reasonably necessary to:

• Complete transactions

• Maintain business records

• Provide customer support

• Process returns and refunds

• Resolve disputes

• Prevent fraud

• Meet accounting or tax requirements

• Comply with legal obligations

• Enforce applicable agreements

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.

When personal information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

Your Privacy Choices & Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to request:

• Access to certain personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• Information regarding how your personal information is used or disclosed

• A copy of certain personal information

• Withdrawal of certain consent where processing is based on consent

• Opt-out from certain marketing communications

• Other rights provided under applicable law

Not every right applies in every circumstance.

We may need to verify your identity before completing certain privacy requests.

U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law and whether it applies to Marketplace Source, these rights may include requests relating to access, correction, deletion, portability, or certain uses or disclosures of personal information.

If you wish to submit a privacy request, please contact us using the information provided at the end of this policy.

We will review requests in accordance with applicable law.

Do Not Sell or Share Requests

Certain privacy laws provide eligible consumers with rights regarding the sale or sharing of personal information as those terms are defined under applicable law.

Marketplace Source will process applicable requests where legally required.

If technologies used on our website involve activities legally considered a sale or sharing of personal information, eligible users may have the right to opt out.

Where required, applicable privacy controls or request methods will be made available.

Non-Discrimination

Where required by applicable law, Marketplace Source will not unlawfully discriminate against a customer for exercising an applicable privacy right.

Children's Privacy

Marketplace Source is a general online retail website and is not intended for children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13.

If you believe a child under 13 has provided personal information to us, please contact us so we can review the situation and take appropriate action where required.

Third-Party Websites

Our website may contain links to third-party websites or services.

Marketplace Source is not responsible for the privacy practices, security, or content of independent third-party websites.

We encourage customers to review the privacy policies of third-party services before providing personal information to them.

Social Media

Marketplace Source may maintain profiles or interact with customers through third-party social media platforms.

Information you provide directly through a social media platform may also be subject to that platform's privacy policy and terms.

Please avoid posting sensitive personal or payment information publicly on social media.

Fraud Prevention & Security

We may use personal and transaction information to help detect, investigate, and prevent fraud, unauthorized transactions, account abuse, security threats, or other unlawful activity.

Where reasonably necessary, relevant information may be provided to payment providers, financial institutions, fraud prevention services, law enforcement, or other appropriate parties in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website features, service providers, or applicable requirements.

When this policy is updated, the revised version will be published on this page and the Last Updated date will be changed accordingly.

We encourage visitors to review this Privacy Policy periodically.

Relationship to Other Policies

This Privacy Policy should be read together with our other store policies, including our:

• Shipping Policy

• Return & Refund Policy

• Payment Policy

• Terms & Conditions

These policies provide additional information about shopping with Marketplace Source and using our website.

Contact Marketplace Source

If you have questions about this Privacy Policy, how your personal information is handled, or would like to submit an applicable privacy request, please contact us:

Marketplace Source

Email: sales@marketplacesources.com

Phone: +1 (737) 304-4179

Website: www.marketplacesources.com

Business Address: 9707 FM 812 Austin, TX 78719 United States

Customer Support Hours: Monday – Friday 8:00 AM – 6:00 PM